Delivery FailuresError Message: Your message Explanation: The phrase "This message is larger than the current system limit or the recipient's mailbox is full." indicates the cause. The error is self explanatory, however the size limit of attachments permitted or the size of the mailbox varies with each service provider. The SNMail email servers do not limit the size of attachments, however if the mailbox size exceeds 1.25Gb (5 times the mailbox limit of 250Mb) then emails will be rejected. Conclusion & Action
Required: The recipient should ensure that the mailbox
is within the size limit of their service provider. Commonly users
forget to empty their deleted items folder within their web mail
interface, this is therefore a good place to start. Return to: Support | Delivery Failures |
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